Last updated: January 1, 2026
This Privacy Policy describes how iWild Casino ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with German and European Union data protection laws, including the General Data Protection Regulation (GDPR).
When you create an account with iWild Casino or use our services, we may collect the following personal information:
We automatically collect certain information when you visit our website:
We use your personal information for the following purposes:
To create and maintain your iWild account, process your registration, and enable secure access through iWild Casino login functionality.
To provide gaming services, process deposits and withdrawals, and manage your gameplay experience on our platform.
To ensure compliance with German gambling regulations and age verification requirements as mandated by the Interstate Treaty on Gambling (GlüStV).
To comply with anti-money laundering (AML) regulations and know-your-customer (KYC) requirements under German and EU law.
To maintain records as required by the German Gaming Authority and other regulatory bodies.
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
With German gaming authorities, financial intelligence units, and other regulatory bodies as required by law.
With trusted third-party service providers who assist us in operating our website, processing payments, or providing customer support.
All service providers are contractually bound to protect your information and use it only for the specified purposes.
When required by law, court order, or legal process, or to protect our rights, property, or safety, or that of our users or others.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
Despite our security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.
As a resident of Germany or the European Union, you have the following rights regarding your personal data:
You have the right to request information about the personal data we hold about you and receive a copy of such data.
You can request correction of inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to certain legal obligations and retention requirements.
You have the right to receive your personal data in a structured, commonly used format.
To exercise any of these rights, please contact our Data Protection Officer using the contact information provided below.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
After the retention period expires, we will securely delete or anonymize your personal information.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website usage, and provide personalized content.
Types of cookies we use:
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
We primarily process your data within Germany and the European Union. In cases where data is transferred outside the EU, we ensure adequate protection through:
All international transfers comply with GDPR requirements and German data protection laws.
As part of our commitment to responsible gaming, we may collect and process information related to your gaming behavior to identify potential signs of problem gambling.
This information is used to:
We may share this information with German addiction counseling services or regulatory authorities when required by law or to protect player welfare.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidelines.
When we make material changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
Data Protection Officer
iWild Casino
Email: [email protected]
Address: [Company Address in Germany]
You also have the right to lodge a complaint with the German data protection supervisory authority:
Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Graurheindorfer Str. 153
53117 Bonn, Germany
Website: www.bfdi.bund.de
This Privacy Policy is effective as of January 1, 2026, and applies to all information collected by iWild Casino through our website and services.